tedbets Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information tedbets collects from you, how we use it, who we share it with, and the rights you hold over your own data as a player on our platform.
Our Privacy Commitments
A plain summary of how tedbets handles your data — before you read the full policy below.
Secure Data Storage
All personal information you provide to tedbets is stored on secured, encrypted servers. We apply industry-standard security controls — including TLS encryption in transit and AES-256 encryption at rest — to protect your data from unauthorized access, loss, or disclosure.
No Data Selling
tedbets does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used strictly for operating your Account, regulatory compliance, and improving your experience on the tedbets platform — nothing more.
Your Data Rights
As a Filipino player, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). These include the right to access, correct, object to processing, and request deletion of your personal data held by tedbets.
Philippines-Based Compliance
tedbets operates under Philippine law and is subject to PAGCOR regulatory oversight and the National Privacy Commission (NPC). Our data practices are designed to be fully compliant with the Data Privacy Act of 2012 and its implementing rules and regulations.
Cookies You Control
tedbets uses cookies and similar tracking technologies to improve your browsing experience and platform performance. You can manage your cookie preferences at any time through your browser settings. We clearly explain each cookie category and its purpose in our Cookie section below.
Defined Retention Periods
tedbets does not hold your personal data indefinitely. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal and regulatory obligations, and resolve any outstanding disputes — after which it is securely deleted or anonymized.
This Privacy Policy (the "Policy") describes how tedbets (referred to as "tedbets," "we," "us," or "our") collects, uses, discloses, stores, and protects the personal information of players and visitors (referred to as "you" or "your") who access our online gaming platform at tedbets.net (the "Platform").
BY CREATING A TEDBETS ACCOUNT OR USING THE PLATFORM, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED HEREIN. This Policy forms part of our Terms and Conditions and should be read alongside them. If you do not agree with this Policy, please discontinue use of the Platform immediately.
1. Introduction
tedbets is a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines. We are deeply committed to protecting the privacy and personal data of every player who registers with us and trusts us with their information. Whether you are accessing tedbets from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines — this Policy applies to you in full.
This Policy applies to all personal data processed by tedbets in connection with:
- Your registration and use of a tedbets Account;
- Your deposits, withdrawals, and financial transactions on the Platform;
- Your participation in games, promotions, and bonuses;
- Your interactions with our customer support team;
- Your browsing activity on the tedbets website; and
- Any other interaction you have with tedbets, whether online or offline.
tedbets operates in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC). We have appointed a Data Protection Officer (DPO) responsible for ensuring ongoing compliance with our data protection obligations.
2. Data Controller
For the purposes of this Policy and the Data Privacy Act of 2012, tedbets acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, tedbets determines the purposes and means of processing your personal information.
Our designated Data Protection Officer can be contacted at:
Data Protection Officer — tedbets
Email: [email protected] (Subject: "DPO — Privacy Query")
Live Chat: Available 24/7 via the tedbets Platform
Response Time: Within 5 business days for data-related requests
3. Personal Data We Collect
tedbets collects personal data that is necessary for the purposes described in this Policy. We do not collect data that is excessive or irrelevant to those purposes. The categories of personal data we collect include:
3.1 Identity and Registration Data
- Full legal name (as it appears on your government-issued ID);
- Date of birth and nationality;
- Gender (where voluntarily provided);
- Username and Account password (stored in hashed, non-reversible form).
3.2 Contact and Address Data
- Registered email address;
- Philippine mobile number;
- Residential address (city/province at minimum; full address where required for KYC).
3.3 Identity Verification (KYC) Data
- Government-issued photo ID (Philippine National ID, LTO Driver's License, DFA Passport, SSS ID, GSIS ID, UMID, or COMELEC Voter's ID);
- Selfie or liveness-check photograph taken during the KYC process;
- Proof of address documentation where applicable;
- Source of funds documentation for high-value accounts where required by PAGCOR anti-money laundering rules.
3.4 Financial and Transaction Data
- Deposit and withdrawal history, including amounts, timestamps, and payment method used;
- GCash or PayMaya account number (last digits), BPI/BDO/Metrobank account holder name (for verification);
- Cryptocurrency wallet address (where USDT payments are used);
- Transaction reference numbers and payment processor confirmation data.
3.5 Gaming Activity Data
- Game sessions played, wagers placed, game outcomes, and win/loss history;
- Bonus activations and wagering requirement progress;
- Responsible gaming tool usage (deposit limits set, self-exclusion activations, session time limits);
- Sports betting selections, live casino participation records, and esports wagering history.
3.6 Technical and Device Data
- IP address and geolocation data (country/city level);
- Device type, operating system, and browser version;
- Session timestamps, login history, and page interaction logs;
- Cookies and similar tracking technology identifiers (see Section 11).
3.7 Communication Data
- Records of live chat conversations with tedbets support staff;
- Email correspondence sent to or received from tedbets support;
- Survey or feedback responses where voluntarily submitted.
Sensitive Personal Information: Government-issued ID documents and financial account details constitute sensitive personal information under the Data Privacy Act of 2012. tedbets collects this information solely to satisfy mandatory PAGCOR KYC and AML requirements. This data is processed under strict access controls and is not used for any purpose beyond regulatory compliance and Account verification.
4. How We Collect Your Data
tedbets collects your personal data through the following channels and mechanisms:
4.1 Directly From You
The majority of personal data tedbets holds about you is provided directly by you during:
- Account registration on the tedbets Platform;
- KYC identity and age verification submissions;
- Deposit and withdrawal requests;
- Customer support interactions via live chat or email;
- Participation in promotions, surveys, or feedback forms.
4.2 Automatically During Platform Use
When you access and use the tedbets Platform, we automatically collect certain technical and behavioral data through cookies, server logs, and analytics tools. This includes your IP address, device identifiers, session data, and browsing patterns within the Platform. This data is used for security monitoring, fraud detection, and Platform performance optimization.
4.3 From Third-Party Sources
In limited circumstances, tedbets may receive personal data about you from third-party sources, including:
- Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard, USDT payment networks) — transaction confirmation and verification data;
- Identity verification service providers — automated KYC cross-check results;
- Fraud prevention partners — risk scoring and device fingerprinting data to protect the integrity of the Platform;
- PAGCOR and regulatory bodies — compliance directives, exclusion orders, or investigation notices where applicable.
5. Legal Basis for Processing
Under the Data Privacy Act of 2012, tedbets processes your personal data on the following lawful bases:
| Legal Basis | Processing Activity |
|---|---|
| Performance of Contract | Account registration, processing deposits/withdrawals, enabling game access, and fulfilling our obligations to you as a tedbets player. |
| Legal Obligation | KYC identity verification, age verification (21+ mandate), Anti-Money Laundering (AML) compliance, and reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC). |
| Legitimate Interests | Fraud detection and prevention, Platform security monitoring, improving our services, and responsible gaming monitoring. |
| Consent | Marketing communications and promotional notifications (where you have opted in), non-essential cookies and analytics tracking. |
| Vital Interests / Public Interest | Cooperating with law enforcement or regulatory investigations where legally required. |
6. Purposes of Processing
tedbets uses your personal data for the following specific purposes:
- Account Management: Creating, maintaining, and administering your tedbets Account, including password resets and Account security alerts;
- Age and Identity Verification: Confirming that you meet the PAGCOR-mandated minimum age of 21 years and that you are who you claim to be;
- Payment Processing: Facilitating deposits and withdrawals via your chosen payment method and reconciling transaction records;
- Game Delivery: Providing access to slots, live casino, sports betting, sabong, bingo, bird catcher, and esports wagering on the Platform;
- Regulatory Compliance: Meeting PAGCOR licensing requirements, AML obligations under the AMLC, and data protection requirements under the NPC;
- Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, Account abuse, multi-accounting, and unauthorized access;
- Responsible Gaming: Monitoring gaming patterns that may indicate problem gambling behavior and applying responsible gaming tools where appropriate;
- Customer Support: Responding to your queries, complaints, and support requests in a timely and accurate manner;
- Platform Improvement: Analyzing usage patterns and technical performance data to improve the tedbets Platform experience;
- Marketing (where consented): Sending you promotional offers, bonuses, and tedbets news via email or in-Platform notification — only where you have opted in.
Marketing Opt-Out: If you have previously opted in to marketing communications from tedbets and wish to stop receiving them, you can opt out at any time through your Account notification settings or by contacting our support team. Opting out of marketing will not affect your ability to use the tedbets Platform.
7. Data Sharing & Disclosure
tedbets does not sell, rent, or commercially exploit your personal data. We share your information only in the circumstances described below and only to the extent strictly necessary:
7.1 Payment Processors
When you make a deposit or withdrawal, your transaction data is shared with the relevant payment processor (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard, or your USDT wallet network) solely to complete the transaction. These processors are bound by their own privacy and security obligations.
7.2 Regulatory and Law Enforcement Authorities
tedbets is required by Philippine law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government agencies upon lawful request or where we are legally obligated to report suspicious activity. We cannot and do not notify players when such disclosures are made where prohibited by law.
7.3 KYC and Fraud Prevention Vendors
To fulfill our KYC obligations efficiently and securely, tedbets may engage third-party identity verification and fraud prevention service providers. These vendors process your verification data solely on behalf of tedbets and under strict data processing agreements that prohibit any independent use of your data.
7.4 Game Content Providers
The games available on the tedbets Platform are supplied by licensed third-party game providers. These providers may receive limited technical and gaming session data (such as Player ID and bet history) to facilitate game delivery and dispute resolution. They do not receive your full personal profile.
7.5 Professional Advisors
tedbets may share personal data with legal counsel, auditors, and other professional advisors in connection with obtaining professional advice or in the context of legal proceedings, subject to binding confidentiality obligations.
No Third-Party Marketing Sharing: tedbets strictly prohibits the sharing of your personal information with third-party advertisers, affiliate marketing networks, or data brokers for marketing purposes. Your data is yours — we do not monetize it.
8. International Data Transfers
tedbets' primary data processing infrastructure is located within or legally accessible to the Philippines. However, certain third-party service providers engaged by tedbets — particularly game content providers and cloud infrastructure vendors — may be located or operate servers outside the Philippines.
Where personal data is transferred outside of the Philippines, tedbets ensures that such transfers are carried out only where:
- The receiving country provides an adequate level of data protection as recognized under Philippine law or NPC guidelines;
- Appropriate contractual safeguards — such as standard data protection clauses — are in place between tedbets and the receiving party; or
- The transfer is necessary for the performance of your Account contract or is required by law.
If you would like more information about the specific safeguards applied to any international data transfer, please contact our Data Protection Officer at [email protected].
9. Data Retention
tedbets retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected and to comply with our legal, regulatory, and contractual obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | PAGCOR regulatory retention requirement |
| KYC verification documents | Duration of Account + 5 years post-closure | AML/CTF legal obligation (AMLC) |
| Financial transaction records | 10 years from transaction date | Tax and anti-money laundering requirements |
| Gaming activity logs | 5 years from date of activity | PAGCOR compliance and dispute resolution |
| Support communications | 3 years from last interaction | Quality assurance and complaint resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
| Technical / device logs | 12 months from collection | Security monitoring and fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized such that it can no longer be associated with an individual player. Where deletion is not technically immediately possible (e.g., in backup systems), the data is isolated from further active processing until deletion can be completed.
10. Data Security
tedbets implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:
- Encryption in Transit: All data transmitted between your device and the tedbets Platform is encrypted using TLS (Transport Layer Security) 1.2 or higher;
- Encryption at Rest: Sensitive personal data stored in our databases is encrypted using AES-256 encryption;
- Password Hashing: Account passwords are never stored in plain text; we apply industry-standard hashing algorithms with unique salts;
- Access Controls: Access to personal data within tedbets is restricted on a strictly need-to-know basis. Staff with access undergo regular data privacy training;
- Two-Factor Authentication: Available for all player Accounts and mandatory for internal staff systems;
- Regular Security Audits: tedbets conducts periodic vulnerability assessments and penetration testing of its Platform infrastructure;
- Incident Response: A documented data breach response plan is in place. In the event of a breach affecting your rights and freedoms, tedbets will notify affected players and the NPC within the timeframes required by Philippine law.
Your Role in Security: While tedbets takes all reasonable steps to protect your data, the security of your Account also depends on you. Use a strong, unique password for tedbets, enable two-factor authentication, and never share your login credentials with anyone. tedbets staff will never ask for your password.
11. Cookies & Tracking Technologies
tedbets uses cookies and similar tracking technologies (including web beacons and local storage) to enhance your experience on our Platform, maintain session continuity, and gather analytics data that helps us improve our services.
11.1 Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your Account preferences, and ensure Platform security functions operate correctly. | No — required for Platform to function |
| Functional | Remember your language preferences, game lobby display settings, and responsible gaming tool configurations. | Yes — disabling may reduce functionality |
| Analytics / Performance | Collect aggregate, anonymized data about how players navigate the Platform to help us identify and fix performance issues. | Yes — via browser or consent settings |
| Fraud Prevention | Device fingerprinting and session integrity checks to detect suspicious access patterns and protect your Account. | No — required for Platform security |
11.2 Managing Your Cookie Preferences
You can control non-essential cookies through your browser's settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling strictly necessary or fraud-prevention cookies may impair your ability to use the tedbets Platform effectively. Specific guidance on managing cookies is available in your browser's help documentation.
12. Your Data Rights
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you are entitled to exercise the following rights in respect of your personal data held by tedbets:
- Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
- Right of Access: You may request a copy of the personal data that tedbets holds about you, along with information about how it is being used.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update basic Account details directly through your Account settings.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations — data we are required by law to retain cannot be deleted until the mandatory retention period expires.
- Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests or for direct marketing purposes.
- Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to tedbets, where processing is based on your consent or on contract performance.
- Right to Lodge a Complaint: If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
Exercising Your Rights: To submit a data rights request, contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request." Please include your registered Account email address. We will respond within fifteen (15) business days of receiving a valid request. We may need to verify your identity before processing certain requests.
13. Minors & Child Protection
The tedbets Platform is strictly for persons aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. tedbets does not knowingly collect personal data from anyone under the age of 21.
Our registration and KYC processes are specifically designed to verify that all Account holders meet this age requirement. Where tedbets discovers or is notified that an Account has been registered by a person under the age of 21, we will:
- Immediately suspend and close the relevant Account;
- Delete or restrict the processing of the minor's personal data to the extent permitted by applicable law;
- Return any deposited funds to the originating payment source in accordance with our standard procedures; and
- Report the incident to the appropriate regulatory authorities where legally required.
If you believe a minor has registered on tedbets, please contact us immediately at [email protected] with the subject line "Minor Account Report." We take child protection extremely seriously and will act on all credible reports without delay.
14. Changes to This Privacy Policy
tedbets reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
- Update the "Effective Date" and "Last Reviewed" date at the top of this page;
- Display a prominent notice on the tedbets Platform for a reasonable period following the update; and
- Where the changes are significant, send a notification to your registered email address.
Your continued use of the tedbets Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the Platform and may request Account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how tedbets protects your personal data. The most current version of this Policy will always be accessible at tedbets.net/privacy-policy.
15. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way tedbets handles your personal data, please do not hesitate to get in touch with us through any of the following channels:
tedbets Data Protection Officer
Email: [email protected] (Subject: "Privacy Policy Inquiry")
Live Chat: Available 24/7 directly on the tedbets Platform
Response Time: Within 5 business days for data-related queries
For complaints that have not been resolved to your satisfaction after contacting tedbets, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for data protection enforcement in the Philippines.
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page or contact our support team directly. tedbets is committed to providing a safe and controlled gaming environment for all Filipino players aged 21 and above.
Ready to Play Safely at tedbets?
Your privacy is protected every step of the way. Join thousands of Filipino players who trust tedbets for a secure, PAGCOR-regulated gaming experience — slots, live casino, bingo, esports and more. For players aged 21 and above only.